課題Challenge
代替機がなく、破損時の影響が大きい貨物でした。No substitute device was available, making damage impact high.
対応Action
配車デスクが荷主様、ドライバー、納品先の連絡を一本化し、必要な写真と証跡を運行前に決めました。The dispatch desk centralized contact among shipper, driver and consignee, and decided required photos and proof before departure.
結果Result
申告価格を確認して保険を付け、固定写真と受領サインを残しました。Declared value was checked, insurance added, and fixing photos plus signature were kept.
このページの要点Key Points
- 案件ごとに受付条件を事前確認。Receiving rules were checked in advance.
- 必要な証跡を運行前に決定。Required proof was decided before operation.
- 遅延リスクは早い段階で共有。Delay risk was shared early.
- 類似案件の相談も可能です。Similar shipments can be discussed.