課題Challenge
入荷予約時間を逃すと翌週扱いになるため、遅延リスクを下げる必要がありました。Missing the inbound booking would push receipt to the next week, so delay risk had to be reduced.
対応Action
配車デスクが荷主様、ドライバー、納品先の連絡を一本化し、必要な写真と証跡を運行前に決めました。The dispatch desk centralized contact among shipper, driver and consignee, and decided required photos and proof before departure.
結果Result
前日集荷と一時保管を組み合わせ、予約時間の30分前に到着しました。Pickup the day before and temporary storage enabled arrival 30 minutes before the booking.
このページの要点Key Points
- 案件ごとに受付条件を事前確認。Receiving rules were checked in advance.
- 必要な証跡を運行前に決定。Required proof was decided before operation.
- 遅延リスクは早い段階で共有。Delay risk was shared early.
- 類似案件の相談も可能です。Similar shipments can be discussed.